Business Process Improvement/Reengineering

T&H's proprietary methodology for business process reengineering (BPR), "Accelerated Process Change^TM" was authored by our CEO Mr. Rodney Thomas in conjunction with his renowned text entitled Federal Government Reengineering; "Truth or Dare" which was published in 1996. T&H has successfully implemented our methodology in support of numerous client organizations.

BPR is a complex process requiring high levels of skill and experience in a variety of consulting disciplines. Accelerated Process Change^TM provides a set of general guidelines, approaches, tools, and techniques that are intended to assist experienced consultants in planning and conducting BPR projects in a broad range of organizations and business situations. The success of any BPR initiative depends critically on the knowledge, experience, and judgment brought to bear in applying this methodology to the unique requirements of the specific situation. Therefore, the application of any particular guideline, approach, tool, or technique depends on the circumstance.

In order to achieve significant breakthroughs in business performance, T&H's experience has shown that the following factors must be present:

• On-going executive and senior management sponsorship, involvement and direction (not just sign-off)
• Clear, quantifiable project and process goals that stretch the organization's thinking and drive benefits definition
• Emphasis on people and empowering the workforce
• Strong, cross-functional participation through energized and committed teams with the right resources
• Management communication of the vision and goals throughout the organization to mobilize key resources and accelerate adoption
• Integration of organizational change management throughout the BPR process
• Demonstrated early success with a focus on "quick hit" as well as long-term benefits
• Consistent, flexible methodologies that guide analysis and exploration
• Strong project management and on-going communication of progress

Accelerated Process Change^TM was designed with these critical success factors in mind. Our six-module methodology maximizes success by focusing on results.

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