Case Studies: US Army Logistics Modernization Program

General Description of Effort
The US Army's Logistics Modernization Program (LMP). Described as, "a chief component of the Single Army Logistics Enterprise," LMP is designed to provide the US Army with national-level supply chain functionality and processes based on a common software solution with common data structures. LMP is designed to replace two of the Army's largest logistics systems: the Commodity Command Standard System (CCSS), which is used to manage wholesale inventory control, planning, and budgeting; and the Standard Depot System (SDS), which is used to manage depot, arsenal, and ammunition plant operations. The new LMP provides a fully integrated supply chain extending from business areas of demand planning, ordering, buying, and manufacturing all of the way to the distribution of weapon systems parts to soldiers in the field.

Logistics Modernization Program (LMP) will modernize the Army's wholesale logistics business processes and practices. LMP will provide agile, reliable, and responsive services by leveraging best business practices and technology that enable AMC to deliver world-class logistics and readiness to the warfighter and will advance with the challenges in the Army vision.

T&H was contracted by the Army to help align and integrate the Service Model business processes with the selected technology tool set (SAP ERP suite). These business processes will enable the full range of services required for AMC to meet the operational goals of providing materiel readiness. This effort requires the formation of teams comprised of AMC/DFAS and Team CSC technical, SAP functional consultants, and organizational change subject matter experts (SMEs) to ensure that the Service Model is fully supported.

Customer Benefits
T&H has provided the resources necessary to plan and manage these activities effectively during the initial blueprint, realization, and final preparation phases of the project. Some of the deliverables that T&H team members have been heavily involved in throughout the program include: prototyping AMC process scenarios, generating business strategy whitepapers to provide solution capabilities of SAP, providing command specific implementation configuration, coordinating testing of specific implementation configuration and assisting various training initiatives to present the solution throughout AMC.

These activities have provided the ability to supply the services to soldiers more quickly than before. Included in these benefits are the reduction of many of the associated cycle times and maintenance order processing times making it faster, quicker, more efficient, and more effective. Also, greater accuracy and greater visibility of information is available due in part to more "drill down" capability. In summary, LMP is getting things to the warfighter faster, quicker, and saving lives.

Current fiscal year program activities that T&H supported have included finished compliance with the Federal Financial Management Improvement Act by the LMP deployed operational baseline. Looking toward the future, LMP is in the planning stages of an activity termed "enterprise expansion campaign plan," with the next set of sites including the Aviation - Missile Command (AMCOM) in Huntsville, Alabama, along with their depots: Corpus Christi Army Depot and Letterkenny Army Depot, as well as a number of other sites associated with AMCOM.

This expansion plan will provide approximately 5000 new users with LMP capabilities with an eventual goal of expanding the program to approximately 17,000 users at more than 1000 locations worldwide.

Initiatives surrounding business transformation will be key enablers of the enterprise expansion plan. Business transformation comprises the process, tools and techniques to manage the people-side of change to achieve the most successful outcome. The business transformation effort focuses on preparing the executives, business managers, end users, and technical support staff to understand and perform their LMP-supported work successfully in the new Enterprise Resource Planning (ERP) environment. T&H has supported the LMP business transformation activities centered around those initiatives needed to prepare AMC for the solution while the solution is being prepared for the AMC. Examples include: stakeholder education about the solution, data quality, and standardized processes, business processes that have been modeled and mapped to provide focus for the future, an integrated approach that uses an interactive Transformation Discovery Lab (TDL), business design workshops to address complex issues and clear the way for AMC's transformation, and dedicated site-based "transformation teams" comprising seasoned staff.

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